Each product on our website includes full dimensions — width, depth, and height — accounting for any overhangs, arms, or curved features.

We recommend:

• Mapping out product footprints using tape or cardboard.
  
• Allowing adequate clearance for movement around the item.
  
• Ensuring the item suits the layout of the intended space.

Please assess access paths before ordering. Ensure all delivery pathways are wide and high enough to accommodate the furniture.

Measure:

• Doorways: Internal clearance, trim-to-trim door opening widths.
  
• Hallways: Width and ceiling height, including corners taking into account any twists or turns.
• Lifts: Door opening, internal depth and height.
  

[ Compare these to the product’s largest dimension ]

During checkout or order confirmation, please flag any site-specific access requirements such as:

• Loading dock restrictions or timed access.
  
• Gated entry or narrow driveways.
  
• Multi-storey sites without lift access.
  
• Construction zones or incomplete flooring/walls.
  

This helps us coordinate with delivery partners effectively and avoid failed attempts.

Calibre Furniture offers two service levels:

• Standard Delivery: To ground floor or designated receiving area only
  
• Delivery & Installation: Available on request and includes unboxing, placement, and rubbish removal. This must be organised prior to the delivery date.

[ Please ensure the receiving team or client is aware of the delivery scope. ]

To help us keep your delivery on schedule:

• Ensure someone is available on-site to receive and guide the driver.
  
• Standard delivery is typically completed by one person, [assistance may be required] to carry goods from the truck to the delivery location.
  
• Protect floors and walls where needed.
  
• Keep the access path clear, including rugs, décor, and fittings.
  
• Secure pets and children in another area.

Note: Our contractors cannot disassemble, move existing furniture, remove doors, or install electrical or wall-mounted items. Please use a licensed contractor if these services are required.

It is the customer’s responsibility to ensure that products will fit through all access points. If delivery is not possible due to site limitations not disclosed in advance, redelivery fees may apply.

You will be required to inspect and sign off on the goods upon delivery.
Please check carefully before the delivery team departs.

It is the customer’s responsibility to ensure that products will fit through all access points. If delivery is not possible due to site limitations not disclosed in advance, redelivery fees may apply.

You will be required to inspect and sign off on the goods upon delivery.
Please check carefully before the delivery team departs.

Our team is happy to help you assess access and delivery conditions in advance.
Send through photos or measurements and we’ll flag any risks before the truck arrives.