Shipping & Delivery

We offer delivery Australia wide for all our products. Our carriers represent our company and we only ship with the most reliable and cost-effective carriers.

Calibre Furniture ships products as quickly as humanly possible from the time of your order. We endeavour to dispatch all orders within 48 hours from time of payment.

Deliveries occur Monday to Friday during normal business hours. Saturday delivery is usually available when using a REMOVALIST service (please see below).

If the delivery address is unattended or you cannot be available to accept delivery, you must contact the courier directly with instructions; "Authority to Leave" goods if unattended. Please note this will void Calibre Furniture' and the courier's liability that covers any loss, theft or damage to your item.

Calibre Furniture will deliver items by way of couriers. We require a street address for all deliveries, as we cannot deliver items to a PO Box. All deliveries are to the front door and ground level only, unless organised otherwise. If access is difficult or not to ground floor, we need to know in advance as additional charges will apply.

It is the customer's responsibility to ensure the lift has sufficient access space.

Our courier costs include full insurance for products that are lost or damaged during transit.

Tracking your order:

Tracking information are available for all non - fragile items to interstate deliveries upon request. If required, please advise on a note while placing an order.

Commercial and Oversized orders:

For heavy or bulky items, someone must be able to assist the driver at the delivery location.

If access is difficult or not to ground floor, we need to know in advance as additional charges will apply. Delivery does not include assembly or rubbish removal. Should you have special requirements, please leave clear instructions in the comments section upon the check out process.

For an additional charge, we can provide you with a REMOVALIST service. With our White Glove service, our delivery partners can carry your merchandise up stairs into a room of your choice. Because we carry a large product range, we ask that you contact our customer service team for more detailed information on White Glove pricing and restrictions. A REMOVALIST service is recommended for fully assembled and very fragile items which include tv units, buffet units and coffee tables. Transit insurance will incur an additional charge when using a Removalist service.

Pick Up:

Pick up is available and is of course FREE from our Melbourne warehouse.

82 East Derrimut Crescent 
Derrimut, VIC, 3030 
Tel No: (03) 8375 1708

Please note: Pick up must be must be pre arranged prior to collection. All items are thoroughly checked prior dispatch, we are not liable for any damages in transit for pickups or customer arranged delivery.

Estimated Delivery times - Small orders & non fragile items:

We're constantly finding ways to impress our customers, where possible, and we always strive to dispatch your goods within 48 hours.

  • Melbourne : Approximately 1-3 business days.
  • All other states: 3-10 business days

Please allow up to 12 business days for non-fragile rural deliveries.

Estimated Delivery times - Larger orders & fragile items:

  • Melbourne : Approximately 3-5 business days.
  • All other states: 6-15 business days
  • Please note fragile items include coffee tables, entertainment units, buffet units and items containing glass. We and our carriers endeavour to meet these times on all occasions as we use Australia's largest transport companies; however please allow up to 15 business days for all deliveries in case of delays.

Your location and order size will ultimately impact the speed of delivery to you.

Based in Melbourne

Copyright 2017 by Calibre Furniture. All rights reserved

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